PhoenixKits is the trading name of a private sole-trader based in Wolverhampton West Midlands, We are not VAT registered, at this stage we do not need to be. We are Registered with HMRC. All our prices include tax as required. Postage may or may not be in addition...see the item you are thinking of buying.
The company is owned by Paul Webb BSC(Hons),MIEEIE,MBCS,MIHospE
All E &OE. No liability accepted for incidental damage.
We Follow GDPR regulations.
We only offer Returns on unopened items Thank you.
We strive to give excellent customer service, if we fail please let us know, if we do let others know !
Items remain the property of Phoenix Kits untill they are fully paid for.
Delivery Delays can be possible due to circumstances outside of our control but we normally dispatch items within 3 working days.
Lost Items: - We always obtain proof of postage when we send your kits, we can provide this to help with lost item claims but please consider a tracked/Insured service if you are not happy to take the risk. We can not take responsibility for lost items unless you use a tracked service.